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Privacy Policy

Legal warning

The   clinic is responsible for the processing of your personal data, with address at Río Orinoco 424 col. Valle San Pedro Garza García NL and internet portal, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties.

We will use the personal data that we collect from you for the following purposes that are necessary for the service you request:

- Identification and contact with the patient
- Patient's medical file
- Perform medical diagnoses and treatments
- Billing of services provided
- Communication with relatives or legal guardians of the patient

To carry out the purposes described in this privacy notice, we will use the following personal data:

- Full name 
- Age and date of birth
- Address and email
- Telephone contact
- Official identification number
- Medical record, clinical and family history.

The personal data that we collect from you may be transferred to third parties only to fulfill the necessary purposes for the provision of the requested service. Third party recipients of personal data will be bound by the terms of this privacy notice.


You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request, in writing and in Spanish, at our address or through our . The request must contain at least: your name and address or other means to communicate the response to your request;  the documents that prove your identity or, where appropriate, legal representation;  the clear and precise description of the personal data with respect to which one seeks to exercise any of the ARCO rights, and  any other element or document that facilitates the location of the personal information.

We promise to keep you informed about the changes that this privacy notice may undergo, through our 

Date of last update: May 2023.

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